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Frequently Asked Questions

How do I get referred to the hospice?

Referrals are accepted from your GP or specialist doctor, from Auckland City Hospital, or from a community nurse who has discussed the referral with your doctor.

Is there a charge for hospice care?

No. The hospice offers community and inpatient care at no charge to patients. The hospice receives part funding of its services from the Auckland District Health Board, but needs to raise over $2 million annually to provide a full hospice service. Donations towards the cost of care are always welcome.

Do I have to be a Catholic to come to the hospice?

No – the hospice cares for people from all backgrounds.

Can my own doctor look after me in the hospice?

Your own doctor (GP or specialist) is welcome to visit you in the hospice and discuss your illness with our doctors, but while you are in the hospice inpatient unit your medical care is with our team of specialist palliative care doctors.

When you are at home, your own GP is in charge but is able to discuss management of your illness with our doctors.

Why are people are admitted to the hospice?

Patients usually come in for one of three reasons:

Management of a particular problem such as pain, or other troublesome symptoms. When this is attended to, most patients go home again, but can be readmitted to the hospice later if the problem recurs or there is need as their illness progresses.

Respite care – usually for a week at a time. This is booked in advance to give carers and people at home a break. Some people appreciate regular respite and this can usually be arranged say, every four to six weeks.

Care in the final stages. Sometimes despite best efforts care at home is no longer possible and some people come into the hospice for care in the final stages of their illness.

Will I die at the hospice?

Some people are admitted to the hospice for care in the final stages of their illness. However many go home again after an admission to sort out a particular problem or after a period of respite care.

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