Care in residential care

Supporting quality care where you live

The Mercy Hospice POI team is part of the Specialist Hospices of Auckland Alliance (SHOAA) designed to increase access to generalist palliative care. The programme is designed for those who do not require specialist palliative care services.

Its aim is to support primary care, e.g. General Practitioner/Nurse Practitioner practices and aged residential care, to identify and plan for those for whom a palliative approach to care would be most appropriate. It does this by providing support, advice and education to staff in the sector to build capacity and capability. This builds confidence in the staff to have those challenging conversations and o enable planning to be undertaken to reduce unnecessary distress for patients, residents and families as the end-of-life approaches. Furthermore, it enables patients/residents to have what is important to them, in respect to their care, documented in their plan of care.

Palliative Outcomes Initiative Programme

99%

of Palliative Pathway Activations (PPAs) received and reviewed by the POI team (from both General Practice or Aged Residential Care) have not needed a referral to specialist palliative care services

447

attendees per month on average at POI education and service development sessions

516

number of palliative patients in aged residential care facilities supported by POI

We’re here for patients, families, and whānau, every step of the way.