Resources

Helpful information and guidance

These materials are designed to provide practical guidance, education, and reassurance when navigating life‑limiting illness and bereavement.

Mercy Hospice complements its clinical services with education, information, and family support to help people manage the challenges associated with serious illness.

Patient and whānau information

Accessible written resources help patients and families understand hospice care and what to expect. These materials support informed decision‑making and provide clarity during complex situations.

Resources include:

  • Information on hospice services and how to access care
  • Guidance on living with life‑limiting illness
  • Support for navigating care at home or in the community

Palliative care focuses on improving quality of life by addressing physical, emotional, social, and spiritual needs, and information resources reinforce this holistic approach.

Carer and family support resources

Mercy Hospice provides guidance specifically for carers and families supporting someone with a serious illness. These resources help individuals understand their role and manage the practical and emotional aspects of care.

Topics covered include:

  • Supporting someone at home
  • Understanding changes in condition
  • Accessing support services

Family support services also include counselling, social work, and cultural and spiritual guidance, which are reinforced through accessible information materials.

Grief and bereavement resources

Hospice care continues beyond death through bereavement support. Mercy Hospice provides resources to help individuals and families understand and navigate grief.

These materials typically address:

  • The emotional impact of loss
  • Coping strategies and support pathways
  • Guidance on supporting others through grief

Bereavement support is a core part of hospice services, ensuring ongoing care for families and whānau.

We’re here for patients, families, and whānau, every step of the way.