I’ve had the absolute pleasure of working with Teina for the past eleven and a half years. When I think of Teina I still see her infectious smile, her warm eyes and kind words of encouragement and support. Not having her by my side is tough but I know she is still here guiding me, ever the diplomat with her great sense of humour. Teina brought a type of energy where you can be yourself. She embodied Mercy and I thank her for everything she did for me and the staff over the years from organising the building move, the weekend Marae trips, meals out which always ended up with us dancing and the endless Matariki and Te Waka Atawhai celebrations. No one will ever lead a Mercy Waiata like Teina, especially when she started off too high and we struggled to hit the high notes. Rest easy my friend.
Head of People and Culture
I read a quote that so reminds me of Teina: “Kindness begins where necessity ends” It’s hard to figure out where necessity ended with Teina, she was all kindness. There was no “me” in Teina. She was all about other people and luckily for us, she was all about Mercy.
Every holiday, come what may, Teina was here, with no thought to her own needs. Every night before she left, it didn’t matter what the time was, Teina would be found walking around the hospice, checking all was OK. And if you had a question about ANYTHING to do with Mercy, be it the provenance of a particular tea set from the Sisters or why we preferred one contractor over another, Teina knew the answer.
There was no conversation too long or too small for Teina. I recall it always taking her at least 10 minutes to walk from her office to mine, normally a 30-second walk, because she would stop to connect with people. She was the epitome of a comfortable cup of tea.
Teina was so very much more than her illness. Even after her diagnosis, it was never about Teina. She was concerned about how to give Mercy her best, even when she was only able to work from the couch. I have learned so much from Teina, how to be patient, how to be more kind, how to embrace the softer side of life. I think Teina’s legacy will live on for a very long time, and rightly so.
Chief Financial Officer