How we communicate with others can be influenced by many factors-our ethnicity/culture, our environment and how we are feeling both physically and emotionally. Our interpersonal skills courses offer an opportunity to explore these factors and practice ways to sensitively build therapeutic connections particularly with those individuals/situations that may challenge us for a variety of reasons. We will endeavour to build your confidence by developing your emotional intelligence and listening skills in a safe and supportive environment so you might better understand yourself, your colleagues as well as your patients/residents and their family/whānau.