We value the importance of culturally appropriate palliative care for all

As an organisation, Mercy Hospice honours Te Tiriti o Waitangi and is committed to serving with hospitality, mutual enhancement and with concern for the poor and vulnerable. We value the importance of culturally appropriate palliative care for all, with a specific focus for our Māori, Pasifika and Chinese patients. Given the diverse range of ethnic and cultural groups in Auckland, end-of-life care at Mercy Hospice needs to reflect a variety of attitudes, personal values and beliefs around death and dying.  

Our Kaiatawhai provides Tikanga Māori cultural leadership, guidance and spiritual support, upholding the practices and beliefs of Māori. As well as supporting staff in their delivery of care, our Kaiatawhai also meets with Māori whānau at home, in the community and in our inpatient unit to provide a ‘Te Ao Māori’ (the Māori world) perspective to palliative care, through advocacy and support. 

Working alongside other professionals at Mercy Hospice our Pasifika Liaison role provides leadership and advocacy to ensure culturally appropriate care for Pacific patients and their fanau (family). This role provides additional support, mentoring and education to our organisation and the community related to these cultures around cultural needs and practices at end of life.  

Chinese Psychosocial Support has been well established at Mercy Hospice in response to the needs of Chinese patients and their families and the Chinese cultural nuances related to end of life care. Providing support, mentorship and education for the Mercy Hospice clinical teams, community health practitioners and engaging with the Chinese community we ensure that a high standard of culturally appropriate care is provided. 

If you would like to talk with one of our cultural liaison staff please fill in below

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