CULTURAL LIAISON
Culturally appropriate palliative care for all
End-of-life care at Mercy Hospice aims to service the diverse range of ethnic and cultural groups in Auckland. We acknowledge and respect that our patients and their families have a rich variety of attitudes, personal values and beliefs around death and dying.
We aim to provide culturally appropriate palliative care for all, with a specific focus on our Māori, Pasifika and Chinese patients.
Anei te tuturutanga o tenei turanga na te Kaiarahi kei Te Korowai Atawhai, Tamaki Makaurau. Kia whakatikatika, kia awhina nga ahuatanga nei o te Rangatiratanga Arahitanga Wairuatanga Tikanga Māori Kia awhina hoki nga kaimahi katoa me nga whānau kei nga hapori, me konei hoki kei te wahi turoro nei.
Our Kaiarahi provides Māori cultural leadership, guidance and spiritual support, upholding the Tikanga/Kawa – practices and beliefs of Te Ao Māori (the Māori world).
Our Kaiarahi meets with Māori whānau at home, in the community and in our inpatient unit to provide a ‘Te Ao Māori’ perspective to palliative care, through tiaki and Manaaki – advocacy and support.
This kaimahi also supports staff in their delivery of care, enhancing the broader cultural safety of Mercy Hospice.
Mercy Hospice offers a Pasifika Liaison service to make sure the care you receive honours your Pasifika culture.
We work directly with patients and families in line with the values of ‘teu le va’. We also advocate for Pasifika patients and families within the service, as well as educating our colleagues on Pasifika cultural practices.
We visit patients in the community, supporting and respecting you and your family in your space and time.
Chinese Psychosocial Support aims to ensure a high standard of culturally appropriate care is provided. We respond to the needs of Chinese patients and their families, and the Chinese cultural nuances related to end-of-life care.
We also engage with the wider Chinese community, as well as supporting, mentoring and educating the Mercy Hospice clinical teams on the needs of Chinese patients.
華裔家庭支援服務 多年來慈愛懷安寧養服務(Mercy Hospice)的華裔家庭支援服務，能有效服務華裔病人及其家屬，滿足他們的社會心理需要，提供切合他們文化傳統的寧養服務。 為了能持續向華裔社群提供高水準又兼容他們文化傳統需要的照顧，華裔家庭支援服務會為本機構之臨床醫療團隊，社區醫護專業人員提供支援，指導及教育；此外，我們亦積極與華人社區保持聯繫，了解他們的需要。 (Traditional Chinese)
华裔家庭支援服务 多年来慈爱怀安宁养服务(Mercy Hospice) 的华裔家庭支援服务，能有效服务华裔病人及其家属，满足他们的社会心理需要，提供切合他们文化传统的宁养服务。 为了能持续向华裔社群提供高水准又兼容他们文化传统需要的照顾，华裔家庭支援服务会为本机构之临床医疗团队，社区医护专业人员提供支援，指导及教育；此外，我们亦积极与华人社区保持联系，了解他们的需要。 (Simplified Chinese)
If you would like to talk with one of our Cultural Liaison staff, please get in touch here.