HOSPICE CARE IN OUR INPATIENT UNIT

When you come to hospice

Patients in our Inpatient Unit, and their family and friends, are cared for by a team of specialist palliative care doctors and nurses. They also have access to the wider multi-professional Hospice team which includes counsellors, occupational therapist, a spiritual care worker and a social worker, cultural liaison workers, physiotherapy and lymphoedema therapy.

PATIENT CONFIDENTIALITY

We protect all your information

People are right to expect that Mercy Hospice maintains records on its activities, the decisions that affect your health and we seek to do this to the highest standard

Records that we keep include information about your health and any care or treatment you have received. For example tests. Xray scan results, x-rays, clinic and assessment letters

All pt. records are stored electronically Having information on record allows health and social care professionals to work with one another more effectively, which supports us to look after you better.

The hospice will not share your personal health information with people, such as a relative or friend, without your permission.

Sometimes the law allows us to share your information without your permission, for example to investigate a serious crime or to protect a child.

If you are concerned about your information being shared please speak to a member of our staff.

FAQ

Admission to the Inpatient Unit

Entry criteria to the Inpatient Unit

  • The person has a life-limiting illness

  • There are unmet needs tinana (physical), whānau (family/social),  wairua (spiritual), hinengaro (psychological, emotional)

  • The patient and whānau needs cannot be met in another healthcare setting

Delay or declined entry criteria

  • The person does not have a life-limiting illness

  • There is no available Inpatient unit bed

  • The inpatient unit staffing does not have the resource for safe patient care

  • Alternative options will be discussed with the referrer or patient and whānau

Discharge from the Inpatient Unit

Occurs when:

  • Psychological, social, family and physical needs can be managed in a care setting other than the Inpatient Unit

  • Other care settings include home with support, residential care facilities with support

  • Transfer is arranged in collaboration and agreement with patient, family and the facility or community health professionals