FAQ

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FAQ2020-09-01T13:03:29+12:00
Can I park in Mercy Hospice grounds?2020-09-01T10:05:11+12:00
Car parking onsite is only available for patients and their visitors, we suggest you either carpool, be dropped off, or use public transport.
If I register for a workshop and cannot attend what do I do?2020-09-10T14:02:04+12:00
Please email the Learning and Development Team: [email protected]
If I register for a workshop and do not turn up on the day, can I get a refund?2020-09-09T15:03:49+12:00

If you have not notified us 5 working days (48hrs for the HNZ Syringe Driver Competency Programme) prior to the workshop date we do not give a refund. You are still expected to pay for your place on the workshop.

How do I pay?2020-09-09T15:01:46+12:00

You can pay by credit card via the Learning Zone.

Please note we require payment upon registration to the workshop date.

Refunds2020-09-01T10:04:14+12:00

If you wish to cancel from a workshop after payment has been received, a full refund will be given, providing notification (via email to [email protected] ) is received 5 working days before the workshop date*

*For the HNZ Syringe Driver Competency Programme, 48hrs notice is sufficient.

Can I transfer my registration over to same workshop, but another date advertised?2020-09-10T14:01:41+12:00

If you have notified us 5 working days (48hrs for the HNZ Syringe Driver Competency Programme) prior to the workshop date, you may transfer your registration over to the same workshop depending on available places.