HOLISTIC SUPPORT FOR PATIENTS

& THEIR WHĀNAU

Social & Emotional Support, Cultural and Spiritual Care

Our team supports patients and their whānau to explore what ‘living every moment’ means to them. We provide holistic care, ensuring patients and their whānau can connect with their cultural and spiritual practices, as well as the activities that make life meaningful. 

With aroha (compassion) and whakanui (respect) at the centre of our care, our support of whānau can continue after a loved one has died. 

Family Support/ Whānau Atawhai is a diverse mix of professional disciplines. Made up of counselling, social work, Māori, Pasifika and Chinese cultural liaison, occupational therapy and spiritual care, we can provide: 

  • Counselling for patients 
  • Counselling and bereavement support for whānau 
  • Bereavement support group 
  • Social support (helping you connect with and navigate social services) 
  • Facilitation of residential care
  • Spiritual Care for patients; exploring meaning, connection and purpose 
  • Māori, Pacific and Chinese cultural liaison and support 
  • The Manaaki Day Service Programme – an enjoyable group for social connection, information, physical and creative therapies, and education 
  • Education for healthcare professionals wanting to bring a holistic approach to end-of-life care. 

Counselling

Our highly qualified counsellors, who are full members NZ Association of counsellors, use their expertise to provide support and guidance on how to navigate the palliative care journey.

Counselling

Cultural Liaison

As an organisation, Mercy Hospice honours Te Tiriti o Waitangi and is committed to serving with hospitality, mutual enhancement and with concern for the poor and vulnerable.

Cultural Liaison

Manaaki Day Service

Manaaki Day Service is delivered in a group setting, so that patients and their whānau can connect with others who share similar experiences, creating space for a friendly, social, non-clinical environment.

Manaaki

Occupational Therapy

Providing Occupational Therapy (OT) is another way Mercy Hospice seeks to optimise quality of life and promote individual functioning over the course of the palliative care journey.

Occupational Therapy

Social Work

With a whānau –centred approach to practice and drawing on similar skill sets and theory as our counsellors, our registered social workers ensure equity of service for patients and their whānau.

Social Work

Spiritual Care

To enhance quality of life and holistic wellbeing, our Spiritual Care Coordinator supports the Taha Wairua (spiritual) needs of patients and their whānau. 

Spiritual Care